TrashTastic Support
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Account Management
Need help managing your Trashtastic account? This section covers everything you need to know about signing up, updating your information, making payments, etc.
Do you provide text alerts and real-time truck tracking?
Stay Informed with Real-Time Text Alerts At Trashtastic, we know your time is valuable. That’s why we offer convenient text alerts to keep you updated on your trash and recycling pickups. With our alerts, you’ll receive reminders about upcoming pickups, notifications about delays due to weather, and updates on any service changes—all directly to your phone. No more guessing or wondering if your trash will be collected; we’ll keep you in the loop every step of the way! Track Your Truck in
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How do I manage my account online?
Answer: You can log in to your customer portal to manage your services, view billing, make payments, and update your account information.
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Can I pause or cancel my service?
Answer: Yes, you can pause or cancel your service at any time. Please provide us with at least 7 days notice before your next scheduled pickup. We do not provide refunds for partial service.
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How to I sign up for service?
Answer: You can sign up for service online by visiting our services and pricing page or by calling our customer service team. Service can start the week following your signup.
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How do I update my billing or contact information?
Answer: You can update your billing or contact information by logging into your account on our website or by contacting our customer support team.
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